Service - All for Customers!!!

SBM Service Building

SBM Office Building II

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Since its establishment, SBM has considered "all for customers" no matter miners , exporters, importers or business, as its target for the service and has provided high quality service, high efficiency for its customers. Our consideration service, making accurate and reasonable prices, the best will satisfy requirements.

Customer service

  • "Everything is to help customers increase the value added of products."

In the sale of products, the interest of our customers is our first consideration. The purpose of our service is prompt and specific. Since the consultation before the sale, with full services that provide care for accuracy and provide customers with recommendations on products. In a rugged design, development, manufacture, debugging and maintenance, monitoring visits for quality assurance, huge quantity of spare parts with reasonable price and fast service and satisfying, every step is full of cautious preparation and all are made to minimize customer concerns.

Business Promise

From design, we will make every step carefully to satisfy the best customers.

Since its inauguration, the Shanghai Machinery Shibang SA has considered "all for customers" as their goal in services and has provided high quality, good testing, high efficiency and a general service for their customers.

Pre-sales Service

Acting as a good adviser and assistant of clients; so that they can be a rich and generous returns on their investments.

  • Select the model of equipment;
  • Design and manufacture the product according to customers' special requirements;
  • Train technical personnel for clients.

Service for sale

Respect your customers, we are dedicated to improving the total customer value.

  • Pre-registration and acceptance of products before delivery;
  • Help clients to draft solving plans.

After-Sales Services

Providing services considered to minimize customer concerns.

  • To help customers prepare for the first construction scheme;
  • Install and debug the equipment;
  • Train front-line operators;
  • Examine the equipment regularly;
  • Take initiative to eliminate the problems quickly;
  • Distribute the guarantee door to door fittings;
  • Provide perfect service;
  • Provide the technical exchange;
  • Provide maintenance for big items.

We are focusing at:

Market demand is the drive and basis of our endless innovation. Rich technical experience and the application of high technology make our products rank a leading place in the industry in technology content, performance, reliability and maintenance cost, etc. We expect your choice and prepare to provide you with heartfelt service at any time.

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